Communication

Posted by Kevin Daly on Oct 30, 2016 6:18:52 AM

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8 Ways to Communicate Effectively

  • Is there anything more important in an organisation than effective communication?
  • Is there anything more dangerous and costly than ineffective communication?

          Someone says “yes, I agree” …..  but do they?

          Or “yes I’m happy with the outcome” …....  but are they?

We are all relatively confident in our ability to communicate a message or delegate a task, but therein lies the problem. That is our Achilles heel!


Consider the following complexities …….

  • It is more important to think about what the listener does with our message than what our message does to the listener.

  • Listeners generally interpret messages in ways which make them feel comfortable and secure.

  • When people’s attitudes are attacked head on, they will likely defend those attitudes and in the process, reinforce them.

  • People pay most attention to messages that are relevant to their own circumstances and point of view.

  • People insecure in relationships are unlikely to be good listeners, and even more unlikely to admit to a lack of understanding.

eXenet’s proprietary m8tes program provides a simple and very effective way to ensure that communication both within your organisation and with your external stakeholders is as good as it can be.

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Topics: communication