
8 Ways to Communicate Effectively
- Is there anything more important in an organisation than effective communication?
- Is there anything more dangerous and costly than ineffective communication?
Someone says “yes, I agree” ….. but do they?
Or “yes I’m happy with the outcome” ….... but are they?
We are all relatively confident in our ability to communicate a message or delegate a task, but therein lies the problem. That is our Achilles heel!
Consider the following complexities …….
- It is more important to think about what the listener does with our message than what our message does to the listener.
- Listeners generally interpret messages in ways which make them feel comfortable and secure.
- When people’s attitudes are attacked head on, they will likely defend those attitudes and in the process, reinforce them.
- People pay most attention to messages that are relevant to their own circumstances and point of view.
- People insecure in relationships are unlikely to be good listeners, and even more unlikely to admit to a lack of understanding.
eXenet’s proprietary m8tes program provides a simple and very effective way to ensure that communication both within your organisation and with your external stakeholders is as good as it can be.
